Orders are usually dispatched within 2–3 working days.
- For UK orders, delivery typically takes 3–5 working days after dispatch.
- For international orders, delivery times vary depending on the destination — generally between 7–14 working days, though delays can occasionally occur due to customs or local postal services.
You’ll receive a confirmation email once your order has shipped, including tracking details (where available).
Yes, we now offer international shipping to selected countries.
Shipping costs and delivery times are calculated at checkout based on your location. Please note that customs fees, import taxes, or local duties may apply, depending on your country’s regulations — these are the responsibility of the customer.
If your country isn’t listed at checkout or you’d like a quote for a bulk international order, please contact support@magibooks.com and we’ll be happy to help.
Check the link below for up-to-date shipping timescales:
Once your order has been dispatched, you’ll receive an email with tracking details (if your shipping option includes tracking).
If you haven’t received a dispatch email after 5 working days, please contact support@magibooks.com with your order number.
If you notice an error (like an incorrect address or quantity), please email support@magibooks.com as soon as possible.
We can usually make changes if your order hasn’t been processed or shipped yet.
We accept returns within 30 days of delivery for unused, undamaged items in their original packaging.
To start a return, email hello@magibooks.com with your order number and reason for return. Full details can be found in our Refund & Returns Policy.
Oh no! We’re sorry to hear that. Please email support@magibooks.com within 7 days of delivery with photos of the damage.
We’ll replace the item free of charge or issue a full refund if a replacement isn’t available.
Currently, we focus on physical books, but we’re exploring interactive digital editions for future releases.
Join our newsletter to be first to know when they launch.
Digital downloads (such as eBooks or interactive files) cannot be refunded once downloaded, unless the file is defective or inaccessible.
If you have an issue accessing a digital product, please email support@magibooks.com and we’ll resolve it quickly.
You can reach us by email at:
hello@magibooks.com for general enquiries
support@magibooks.com for orders or technical help
We aim to reply within 2 business days.
Yes! We love working with schools, libraries, and independent shops.
Please email support@magibooks.com with your requirements, and we’ll send you our wholesale information.
At this time, Magibooks does not offer a dedicated gift service (such as gift wrapping or personal messages). However, you can still send a book directly to someone else by entering their name and address in the shipping details at checkout.
Bear in mind, all orders include a packing slip showing the item details and prices for your records.
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